Ferret clients can communicate with members of the platform's expert panel through direct messages and asynchronous research (voice prompts and surveys). Mindshare.app is a future product, separate from Ferret, that is for subject matter expert (SME) interviews. Ferret's panel experts can opt-in to this separate network once Mindshare launches. In the meantime, Ferret can recruit for as well as conduct SME interviews as needed for current clients at their request.